Practice Administrator

Ballinger Equine is a leading independent first-opinion equine veterinary practice. Clinical excellence, integrity, horse welfare and outstanding client service are at the heart of what we do. A lean, efficient, fast-paced, professional services firm, with an excellent reputation, we operate from modern offices in a tranquil rural setting. We provide equine veterinary care and performance management services to a wide range of clients including elite international athletes, professional competition and race yards, showing yards, privately owned pleasure and leisure horses and ponies, riding schools, RDA facilities and retired family-best-friends. Due to continued year-on-year growth, we are recruiting an additional Practice Administrator. This is an exciting opportunity to join a happy, friendly and supportive team. Responsibilities include: Handling client queries and booking veterinary visits. Liaison with other veterinary professionals, hospitals and laboratories. Uploading clinical notes and ensuring data on the practice management system is accurate and complete. Maintaining equipment and vehicle records. Recording and updating medicine delivery records. Providing admin support to the clinical team whilst they are out on visits. Maintaining GDPR and data security/protection compliance at all times. We are looking for somebody who: Supports our core values and practice ethos. Is a positive, adaptable, enthusiastic self-starter who enjoys working collegiately in a committed, energetic and happy team. Has a high standard of personal presentation. Has a good telephone manner and first-class written, verbal and interpersonal communication skills. Can evidence their understanding and knowledge of horses and ponies and show an active interest in equestrian and countryside sports. What we offer: Generous salary and paid leave entitlement. Membership of the practice private healthcare insurance scheme. Discount scheme for veterinary treatment of staff-owned horses and ponies. Financial support for CPD. Smart uniform. Free secure, on-site parking. On-site café. Friendly, happy, highly respected, mutually supportive, professional colleagues. Unrivalled opportunity for personal growth within a successful, expanding and sector-leading business.