Retail Back Office Administrator/ Equestrian

Houghton Country - Retail Back Office Administrator/ Equestrian Join our growing Equestrian retail business as a Retail Back Office Administrator. We are one of the largest equestrian retailers in the country, operating in-store and online and have the largest retail show unit, attending all the UK's major equestrian events, which many of our team attend. We’re looking for a motivated, detail-oriented, and customer-focused individual to support daily stock and office administration, with opportunities to get involved in shop floor sales. Key Responsibilities: Upload and manage product data on the EPoS system. Excellent telephone manner. Assist with in-store customer service during busy periods. Process sales and manage stock deliveries, admin. Maintain accurate stock levels and liaise with suppliers/accounts. Process and manage faulty returns credits with suppliers. Support online department operations. Essential Skills: Strong organisational and communication skills. Good Equestrian knowledge Proficient in MS Office (Excel, Word, Outlook). Self-motivated, team player with a proactive attitude. Comfortable with basic IT and admin tasks. Desired: Retail or fashion sales experience. Good office skills. Familiarity with EPoS systems and customer service excellence. Good Equestrian Knowledge. Past retail experience but not essential. Further Information - Pay - £25,000-£28,000 Job Type - Full Time Employee Discount Free Parking On-Site Parking Store Discount 8 Hour Shift - Expected 37.5 Hours Per Week If you’re passionate about retail and want to grow with us, we’d love to hear from you!