Sales and Customer Advisor

About Us: At Premier Equine International, we're more than just a company—we're a family devoted to the world of equestrian excellence. With a legacy built on British design, craftsmanship, and the relentless pursuit of quality, we stand as a beacon of innovation in the equestrian industry. Our commitment to integrating cutting-edge technology with eco-friendly initiatives places us at the forefront of the market. We invite you to join our vibrant team and be a part of an organization where innovation, care, and excellence are the cornerstones of our operations. Why Join Premier Equine International? Innovative Culture: Dive into a role where innovation, passion, and dedication are part of the daily routine. Sustainable Impact: Contribute to our eco-friendly initiatives that emphasise durability and environmental responsibility. Supportive Environment: Thrive in an inclusive and supportive workplace that fosters personal and professional growth. Role Overview: As a Sales and Customer Advisor, you will provide essential support to both our retail and wholesale clients, processing orders and ensuring the highest level of customer service. This role is perfect for someone who is passionate about the equestrian world and excels in a dynamic, fast-paced environment. Key Responsibilities: Customer Interaction: Engage with customers, ensuring their needs are met with professionalism and courtesy. Communication Skills: Demonstrate a strong, confident, and knowledgeable telephone manner with excellent follow-up service to address all customer queries and needs. Technical Proficiency: Must be computer literate with a strong working knowledge of Microsoft Office (Outlook, Excel) and enthusiastic about learning new IT systems as we continue to develop. Who We're Looking For: Equestrian Enthusiast: Strong knowledge of and passion for the equestrian lifestyle. Experienced Professional: At least 2 years in customer service or sales, with excellent communication skills. Dynamic Individual: Proactive attitude, ready to tackle challenges and contribute to team success. Benefits of Working with Us: Company Pension: Invest in your future with our competitive pension plans. Free On-Site Parking: Easy access and no daily parking fees. Casual Attire: Enjoy a relaxed dress code that fits the equestrian lifestyle. Staff Discount: Generous discounts on our products, so you can enjoy what you sell. Employee Wellbeing Program: Focused on supporting mental and physical health. Salary: £13.50 per hour Working Hours: Monday to Friday, 9:00 am - 5:30 pm Apply Now and Gallop Towards a Brighter Future! Join Premier Equine International and be part of a team where your work makes a real difference in the equestrian community. Let your passion for horses and commitment to excellence shine in a role that offers more than just a job. Propel your career forward with us, where every day is an opportunity to learn, grow, and impact the global landscape of equestrian sports.